Christina Cosmetics
January 24, 2006 by Christina Jones
Filed under Cosmetics, Skin Care, Wellness
I kept seeing in my stats that lots of people were finding their way to eBeautyDaily in a search for
The first anti-aging, anti-blemish foundation for all skin types, including delicate, sensitive and problem skin. Christina is the only makeup in the world with a dual delivery system that simultaneously delivers treatment foundation and a fresh dose of vitamins A, C, and E serum every time it is used. [ed. note: see the system at the bottom of their home page.]
This formulation offers 100% clinically tested, non-irritating ingredients; natural moisturizers, natural sunscreens, proteins, carbohydrates, minerals, vitamins, and herbs that help rejuvenate and renew the skin, as well as having excellent color and coverage. Makeup healthy enough to workout or even sleep in!
Also in the product line is an
The Treatment foundation retails for $36.75 for a 2 oz bottle, and the 5 minute
And, isn’t Christina cute? She reminds me of Olivia Newton-John.
Hey Daisy, I’m doing very well. I would be out and about more but we have been frozen in for days now and the last thing I want to do is slip and fall on my new knee.
How are you? Did you see that I finally found the other blogs? I’m a little SLOW, aren’t I?
Take care, Betty
Patricia: The only product like that I know of is Dermablend but I think that is supposed to ve very heavy.
Hello there…I tried Dermacia about three weeks ago..May have kept it but I disliked the way the company they have doing their transactions operated so back it went. As to the makeup itself, you can purchase the same thing at lovelyskin.com under the DermaciaMD name, which is what this product is..Expensive and in my opinion, not worth the price. It does cover fairly well but does not stay put like the tv ad says..At least it didn’t break my skin out so in that department I suppose it was ok but I get the same results from minerals for half the price.
Justine, thanks for the info. It saved me time, money and aggrevation. I’ll stick with Bare Minerals for now.
Add me to the multiple dissatisfied customers. The product is fine but the customer service is horrendous. I ordered the perfect pigment for the 2nd time several months ago. After 2 months went by and I hadn’t received the product or been charged I re-ordered on line, thinking my original order hadn’t gone through. At the end of the process they mentioned a back-order so I tried to cancel the order-by phone and by mail-it is impossible on line to do so. I finally got my compact but then was charged twice more!! It took weeks to get through to a live person but finally they told me they had a new computer system and I got caught in some kind of glitch. I’d have to send back the subsequent order when I received it for a refund. I sent the products back over a month ago and haven’t seen a penny despite repeated emails. They even keep taking money from my account! I’m so disgusted that I can’t bear to use the one compact I kept, knowing it cost over $150!!
How do you get to speak to a customer service representative ? There is always a voice mail machine that answers. I’ve left 4 messages already. How have you guys talked to someone live?
Please help…
Hello Everyone. I can not beleave that this company is still not doing what they need to be doing to keep their coustomers happy. I guess I have to get intouch with my friend Angel at Angel’s Corner and email him more of our input on Christina Cosmetics. He got intouch with his friends at the newpaper business and told them of our horror stories. He won’t mind to hear about more women being ripped off from this company. He is on our side. (Hehehehehehe)
To update on my fight with them……they did refund my money except for $5.00. They said it had to be for restocking cost or some kind of BS cause is why they kept the $5.00. Then they had the balls to write to the labbb and say that I called them 25 times and was harassing them. When I got my phone bill, it shows 3 calls. I guess they can’t count either.
I’m really sorry Judith that you really got ripped off that badly. We all here understand fully and we share our pain. Here is a hug for you my sister. Keep your head up and here is the email for the BBB:
http://www.labbb.org
Write to them your story and they will help.
God Bless Everyone out there and keep your head up and don’t give up the fight.
I LOVE YOU ALL.
Julie
I am sorry folks, but I am closing the comments on this post. My intention, and I don’t believe any of the rest of you, save one or two, has never been to bash this company, and that is what it has been coming to in the last week or so, so I have deleted the posts in question, and am closing comments. I think anyone shopping for makeup and skin care can get the big picture here. Now that Betty has learned to navigate the rest of the site (
) I hope to see you all around the rest of eBeautyDaily.
First of all, to Christina Jones for letting me post my comment; my deepest and most sincere thanks. I can’t even imagine the pommeling you’ve been taking simply because you have the same first name as this Christina Sullivan from Christina Cosmetics. I was able to get an email address from one of your postings, and emailed ChristinaInfo@aol.com. There was also a phone number on that posting, but no one answered, so I do not know if they have it shut down. I do mean to pursue this issue. I never even got the product, and the amount was deducted from my bank account. On top of that, I paid and additional $5.00 for a 5 day delivery promise. That they had the nerve to tack on another payment after they have the customer on the phone, and after the customer has given them all of their banking information, is just outrageous! I believe that this constitutes fraud, by way of misleading the consumer into a price that is not accurate. I couldn’t believe that their website says to email them if they have any concerns, yet they give no email address, nor do they give a hard physical address, and again, their customer service phone number gives out a recording of having a full mailbox and to try again later. All of these tactics are a way of making it difficult to get your money back, or to even contact someone. Low class shady business tactics like these, are what people feared years ago, and should not be allowed to happen in this day an age, yet they have managed to pull it off. Anyone who wished to contact me, please feel free. My email address is: RBia106823@comcast.com. The more of us that pull together, the better. United we stand…..Devided we fall.
Thank you all for listening, and again, thank you Christina Jones. Your good name and product should not be besmurched by the likes of this Christina Cosmetics Company.
Sincerely,
Robin C. Bianchi
I ordered weeks ago and was promised delivery last week, now they say I have rec’d it and I have not, they told me I would be charged and I should take care of this matter with my post office.??? And they are trying to charge me for 2 orders too??? I’m writing the BBB on them —-this is ridiculous, the least they could do is give me my credit since I never rec’d anything, I don’t even want to try the product after all the negative feedback. I purchased L’oreal mineral today and I love it and way cheaper.
I went to website and try to order only I like the most is lip gloss but I couldn’t. So I tried to call on internet relay because I am hearing impaired and I cannot hear on the phone. But the operator cannot leave the message because I cannot take the return the call. How can I order lip gloss without other cosmetics. I get break out (blackheads).
Thank you.
I first tried this product back in 2004 when it was advertised on the local morning news (”Good Day LA”) in the Los Angeles area. Back then, it was a great deal: you received a liquid foundation in addition to the compact, and they threw in free lip gloss and concealer sticks as well. I repurchased the item in March of 2008 only to learn they discontinued the foundation. The compact was still great– offering smooth coverage and being hypoallergenic. However, then ChristinaCosmetics.com started billing my credit card every two months… without warning and without sending me any new products. When I called customer service, they said I had opted into the automatic refill program, but regardless, I explained, I didn’t receive anything. They told me they showed delivery confirmation in their system, and they could not (or would not) refund my money. I put the charge in dispute with my credit card, and sure enough they rebilled me two months later. While the product deserves a 5 star rating, I am so annoyed with the customer experience (and I admit the price is a bit high), that I am demoting them to a two.
Wowza, what a litany of negativity… for those that are interested I know that Christina Cosmetics suffered a major set-back in 2006/2007 when the fulfillment company they were using engaged in nefarious practices (and was eventually indicted for illegality).
Anyway, I received a call from Christina Sullivan herself apologizing for the mess my auto shipments were in. She was really upset and couldn’t be nicer. Everything ultimately was straightened out and I sincerely believe that most of the complaints on this were the victims of that fulfillment company, not Christina Cosmetics. Perfect Pigment is an excellent product, but I ended up canceling at the end of last year when I decided to try another mineral makeup.
Then I received an email from them last month advising me of a special offer on their new product, and I’m so glad I took them up on it. It’s been reformulated and is absolutely amazing. And customer service told me that by the end of the month when their new website is up the products will be available individually.
I’m glad that a random Google directed me here so I could put my two cents in.
Hey everyone, I am glad I checked before I ordered Christina Cosmetics! I am sticking with my EVERYDAY MINERALS on the web. It is great minerals, and they deliver soo fast and the prices are super. You can even try samples for a small fee. I use the matt and I love it. It covers perfect, the brushes are wonderful, and I paid 10.00 for my brush! Try EVERYDAY MINERALS, you won’t be sorry. I used Bare Minerals, but it made me too shiny, but love the other products. Anyway, try the Everyday Minerals. You won’t be sorry. Thanks to all, have a great day.
I purchased Christina Cosmetics as well. I ask several times if ordering would cause me to be signed up to start recieving regular shipments as is so often the case in the VERY small, almost non existant print. I was assured over and over that I would not recieve another shipment unless I called and ordered one. About 6 weeks later I recieved another shipment and my account was drafted. I called a dozen times over a two day period and could only get a fast busy signal. Finally, on day 3 I got a message machine and left a message asking for a return phone call verifying they got my message. I never recieved one. So, a few days later I tried again. I got the anwering machine, but it was full and could not take a message.
This company is the pits. They are available when they take your money and they will say whatever they want to get you to place your original order. They, they continue to take your money and basically leave you NO way to get a hold of them. They are no better than theives in my book.
I now have to pay $25.00 to put a stop payment on my account in addition to the 2nd debit they made from my account, so they will not be able to keep taking debits out of my account.
Is there anyway to get my money back? Do not purchace Christina cosmetics…you won’t be able to get ahold of them EVER and they will continue to deduct money from your account.
Julianne
I purchased Christina Cosmetics as well. I ask several times if ordering would cause me to be signed up to start recieving regular shipments as is so often the case in the VERY small, almost non existant print. I was assured over and over that I would not recieve another shipment unless I called and ordered one. About 6 weeks later I recieved another shipment and my account was drafted. I called a dozen times over a two day period and could only get a fast busy signal. Finally, on day 3 I got a message machine and left a message asking for a return phone call verifying they got my message. I never recieved one. So, a few days later I tried again. I got the anwering machine, but it was full and could not take a message.
This company is the pits. They are available when they take your money and they will say whatever they want to get you to place your original order. They, they continue to take your money and basically leave you NO way to get a hold of them. They are no better than theives in my book.
I now have to pay $25.00 to put a stop payment on my account in addition to the 2nd debit they made from my account, so they will not be able to keep taking debits out of my account.
Is there anyway to get my money back? I’m sick of online companies stealing!!!
Julianne
Hi,
How can I contact customer service reps vial email to cancel future orders? Its difficult getting a call back and I am unable to locate an email for your site allows me to cancel my account online. Please advise,
Aloha,
Charlene Stern