And then there was yesterday…

On a different issue, (sort of) I was reading an article in the weekend paper about how mall stores have to do a lot to entice us through their doors. Here’s a few issues that really annoy Britt and I.

1. Music really too loud. It should be in the background.

2. Change rooms too small and no mirrors IN THE CHANGE ROOM. Do you really want to try something on and then go out into the store to see how you look?

3. A place to sit not being provided for tired/bored husbands or an elderly shopper.

4. Wide aisles. (Here is where Britt and I differed in our opinions.) We were in a particular store yesterday and it was very roomy without all of the space being crammed with merchandise. Britt thought that they were wasting space. I liked the fact that the store was thinking of our comfort and not the bottom line. When I told my daughter my views, she changed her mind and agreed with me.

5. Sales staff hovering. Britt is the one who really hates this. I have no qualms about thanking them and sending them their way, but it seems that she would rather avoid the store all together than be bothered by them. Now greeting their customers is nice… but then leave us alone until we ask for help. At least that the way I like it.

So, what are your thoughts??

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And then there is the famous line… would you like fries with that? The staff obviously have been told to ask… just in case you forgot that you wanted them with your burger. And chances are, a lot of people say yes. Still haven’t figured that one out??

And then there are the tiny shops in malls. The staff seems to stand around just waiting for you to enter so that they can pounce. It really doesn’t bother me because I have no problem telling them that I’m just looking, or that if I need help, I will shout, but my daughter hates these stores with a passion. She will do all of her shopping in a department store just to avoid it. But just last week I went to look at something, leaving her to brouse alone. When I returned, a woman was trying to interest her in a store credit card. According to my daughter, she tried numerous times to interrupt, but the woman was determined to sign her up.  I have a feeling that my daughter will avoid that store in the future too.

So, what do you do when something like this happens?? Simply smile and say no thanks. That usually works for me, but if the salesperson is persistant, you just might have to resort to other methods.  

So, what experiences have you had when it comes to aggressive salespeople??

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